Part Number
Include the full Siemens part number and quantity. For a replacement, send any version or option codes shown on the existing component.
Siemens Product Enquiries & Order Support
Get help with a quotation, product details, packing or an existing order.
Details to Include
Product Information
Tell us which product details you need to confirm. Include a manual or datasheet reference if you have one.
Parts Lists
List each part number and quantity on a separate line. Include the delivery destination and any equipment or project reference.
From Enquiry to Delivery
Enquiry
Send the part number, quantity and delivery address.
Information Check
Confirm the product details, quoted price and preferred delivery date with us.
Confirm the Invoice
Check and agree the order details on the proforma invoice before payment.
Product Check
Confirm the part number and agreed product condition.
Packing
Agree any packing requirements for your shipment.
Shipping
Confirm the delivery address, shipping method and schedule.
Discuss Packing and Delivery
Send your parts list, quantities and delivery destination. Tell us about any special packing or labelling requirements.
Follow Up on an Order
Include your quotation or order reference and the part number. For an after-sales enquiry, describe the issue and email us any relevant photos.
Contact UsFrequently Asked Questions
How can I get a price?
Send the full Siemens part number, quantity and delivery destination. We will provide a quote with the product details, price and delivery terms.
What warranty do you provide?
Warranty coverage and duration depend on the product and the terms of your quote. Please confirm these details before ordering.
What payment methods do you accept?
The payment currency, method and schedule are stated in your quotation. Please confirm these details before placing your order.
What shipping methods do you use?
We offer air, road and sea freight. We will agree a suitable shipping method with you based on your delivery address and required delivery date.
When will my order ship?
The dispatch date depends on availability and the terms agreed for your order. Confirm the dispatch and delivery schedule with us before ordering.
How are products packed?
Packing depends on the product and shipping method. Tell us if you need specific cushioning, labels or outer packaging so we can confirm the arrangements.
How can I request a quotation?
Use our enquiry form, email or WhatsApp to send the part number and quantity. If you need help identifying a component, email a clear photo of its nameplate.